Charter Terms & Conditions
1. Booking Confirmation and Deposit
A 30% deposit of the total charter fee is required to secure a booking. The charter booking will not be confirmed until the deposit has been received. Payment of the deposit constitutes acceptance of these Terms and Conditions. The remaining balance must be paid in full by the date specified on the booking invoice or as otherwise agreed in writing by Boattime Yacht Charters.
Client cancellation: if the client cancels the charter, the 30% deposit is non-refundable, subject to applicable Australian Consumer Law and the circumstances of the cancellation.
2. Cancellation by the Client
All cancellations must be submitted in writing to Boattime Yacht Charters. If the client cancels, the 30% deposit will be retained. If the client cancels after paying the full charter fee, the deposit remains non-refundable, and any refund of additional payments will be assessed in accordance with the cancellation terms agreed at the time of booking and applicable Australian Consumer Law.
3. Changes to Bookings
Requests to change the charter date, duration, vessel or other booking arrangements must be submitted in writing and are subject to availability and approval by Boattime Yacht Charters. Additional charges may apply where changes result in increased costs.
4. Weather and Sea Conditions
The safety of passengers and crew is our highest priority. Boattime Yacht Charters may alter, delay, reschedule or cancel a charter where weather, sea conditions, mechanical issues or other safety concerns make the planned charter unsafe or impractical. Where Boattime Yacht Charters cancels, we will work with the client to arrange an alternative date or another suitable arrangement. If a suitable alternative cannot be agreed upon, any refund or other remedy will be determined in accordance with the booking terms and applicable Australian Consumer Law.
5. Passenger Numbers and Guest Conduct
The client must provide accurate passenger numbers before the charter. All passenger numbers must remain within the approved capacity of the booked vessel. Boattime Yacht Charters reserves the right to refuse boarding where passenger numbers exceed the vessel’s permitted capacity. The client is responsible for ensuring that all guests behave appropriately and follow the instructions of the skipper and crew. The skipper may restrict or terminate activities where passenger behaviour presents a safety risk.
6. Damage to the Vessel
The client is responsible for damage to the vessel, equipment, furniture or fittings caused by the client or their guests through negligence, misuse or wilful misconduct, subject to applicable law. Additional charges may apply for reasonable repair, replacement or cleaning costs arising from such damage.
7. Catering, Beverages and Additional Services
Any catering, beverage packages, entertainment, decorations or additional services must be agreed upon in advance. Additional services may incur extra charges and may be subject to separate payment and cancellation terms.
8. Departure Times and Late Arrivals
Clients and guests must arrive at the designated boarding location at the agreed boarding time. Late arrival by the client or their guests does not automatically entitle the client to an extension of the charter duration or a refund. The vessel’s departure and return times may be affected by operational, weather or safety requirements.
9. Safety and Skipper’s Authority
All passengers must comply with safety instructions issued by the skipper and crew. The skipper has final authority over the operation of the vessel and may refuse boarding, restrict activities or terminate a charter if necessary to protect the safety of passengers, crew or the vessel.
10. Limitation of Liability
Boattime Yacht Charters will exercise reasonable care in providing charter services. Nothing in these Terms and Conditions excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian Consumer Law or other applicable legislation.
11. Acceptance of Terms
By paying the deposit, the client acknowledges that they have read, understood and agreed to these Charter Terms and Conditions.
Thank you for choosing Boattime Yacht Charters. We look forward to welcoming you and your guests on board.